Cookie Policy

At HOTELES TURÍSTICOS, SA we use cookies in order to provide a better service and give you a better browsing experience. We want to inform you clearly and precisely about the cookies we use, detailing below what a cookie is, what it is used for, what types of cookies we use, what their purposes are and how you can configure or disable them if you wish.

WHAT ARE COOKIES?

A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website to, among other things, store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognise the user. The set of “cookies” from all our users helps us to improve the quality of our website, allowing us to control which pages are useful, which are not and which are susceptible to improvement. Cookies are essential for the functioning of the Internet, providing countless advantages in the provision of interactive services, making it easier for you to navigate and use our website. Under no circumstances can cookies damage your equipment. On the contrary, having them active helps us to identify and resolve errors. Cookies do not identify you personally and do not pose any risk to your computer or mobile device. They are not viruses or spyware. They are simply tools used by the websites you visit to improve your browsing experience, to ensure that your data travels safely over the network, to help us understand which information on our website is most useful to our users, or to know which offers may be of interest to each user. And all of this is done in a completely anonymous manner: we will never know your name, address or telephone number unless you provide it to us. You decide whether or not to allow cookies, but if you decide not to allow them, you must block them in your browser. Before blocking them, we want to help you better understand how cookies are used.

TYPE OF COOKIES

Depending on the entity that manages them, cookies can be:

  • Own cookies: These are those that are sent to your computer from our own computers or domains and from which we provide the service you request.
  • Third-party cookies: These are sent to your computer from a computer or domain that is not managed by us, but by another collaborating entity.
    Depending on the period of time they remain activated:
  • Session cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the website, so none of them are recorded on your computer’s hard drive. The information obtained through these cookies is used to analyze traffic patterns on the website. In the long run, this allows us to provide a better experience to improve the content and make it easier to use.
  • Persistent cookies: These are stored on your hard drive and our website reads them every time you make a new visit. A permanent cookie has a specific expiration date. The cookie will stop working after this date. We generally use these cookies to facilitate purchasing and registration services.

According to its purpose:

  • Technical cookies: These are necessary for the navigation and proper functioning of our website. For example, they allow us to control traffic and data communication, access restricted areas, use security elements, store content to be able to broadcast videos or share content through social networks.
  • Analysis cookies: These are processed by us or by third parties and allow us to quantify the number of users and thus perform statistical measurements and analyses of the use made by users of the service offered. For this purpose, navigation on our website is analyzed in order to improve it.
  • Personalization cookies: These allow you to access the service with predefined characteristics based on a series of criteria, such as the language, the type of browser through which the service is accessed, the regional configuration from which the service is accessed, etc.
  • Advertising cookies: These are those that allow the most efficient management possible of the advertising spaces that may be included on our website.
  • Behavioural advertising cookies: These cookies store information on user behavior obtained through continuous observation. Thanks to them, we can find out about internet browsing habits and show you advertising related to your browsing profile.

CONFIGURATION, DEACTIVATION, DELETION OR BLOCKING COOKIES

In accordance with current regulations, HOTELES TURÍSTICOS, SA informs its users how they can configure the cookies in their browser in relation to their privacy and security preferences with Cookies. You can allow, block or delete the cookies installed on your computer by configuring the options of your Internet browser. The user has the possibility at any time to configure their browser to accept or reject cookies, or revoke their previously given consent. If you do not allow the installation of cookies in your browser, you may not be able to access some of the services and your experience on our website may be less satisfactory. In the following links you have at your disposal all the information to configure or disable your cookies in each browser:

  • Mozilla Firefox: https://support.mozilla.org/en/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias?redirectlocale=es&redirectslug=habilitar-y-deshabilitar-cookies-que-los-sitios-we
  • Chrome: https://support.google.com/chrome/answer/95647?hl=en
  • Internet Explorer: https://support.microsoft.com/en-en/help/17442/windows-internet-explorer-delete-manage-cookies
  • Safari: http://support.apple.com/kb/ph5042
  • Opera: http://help.opera.com/windows/11.50/en-en/cookies.html

At HOTELES TURÍSTICOS, SA we never store the personal data of our users, except for the IP address as described above, unless you wish to register voluntarily in order to make purchases of the products and services we make available to you or to receive information about promotions and content of interest to you. The fact of browsing and continuing on our website without having carried out a clear affirmative action by which you give your consent in a free and informed manner, will not imply consent to the cookies used on this website, that is, in no case does the mere activity of the user imply the provision of consent in itself, nor the consultation of the second layer of the Cookies Policy or the navigation necessary for the user to manage their preferences in relation to Cookies, without these situations being active conduct from which the acceptance of the Cookies for which the provision of consent is required may be derived.

WITHDRAW CONSENT

The user may withdraw his/her consent related to the Cookies Policy at any time, and may delete the cookies stored on his/her computer through the settings and configurations of his/her Internet browser, indicated above, as well as by accessing our configuration panel:

This Cookie Policy may be modified when required by current legislation at any given time or when there is a change in the type of cookies used on the website. Therefore, we recommend that you review this policy each time you access our website in order to be adequately informed about how and why we use cookies.